How CIOs Should Reroute Digital Transformation In The COVID-19 Crisis

As a CIO today, you are confronting some daunting choices. A month ago, you were immersed in your digital transformation journey. You were investing in new digital capabilities such as machine learning. You were refining your data to make them available to...
Five Steps To Thinking Like A Software Company

Five Steps To Thinking Like A Software Company

“The best part of building software is the job is never done. Since starting Box, I don’t think I’ve ever left a customer conversation where this [sic] isn’t something new left to go do. Build the future, listen to your customers, repeat.” Those words come from Aaron...

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Will COVID-19 Save Higher Education?

Will COVID-19 Save Higher Education?

When the pandemic hit hard in March, virtually all U.S. universities switched to online education in a matter of weeks. With no time to prepare, instructors delivered lectures via videoconference, just as they would have face-to-face. Unsurprisingly, results were...

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Managing Businesses that are Rooted in Software

Managing Businesses that are Rooted in Software

In his 2016 Harvard Business Review article, Gurbaxani argued that every firm today competes on the software that drives its business. That doesn’t mean they must sell software. Instead, they must understand the competitive dynamics of software companies, and then adopt management practices of the best ones.

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